醫療院所對於多數學齡前兒童來說是恐怖、可怕的場所。國內一般醫療院所多以成人就醫佈置就診空間與環境，較缺乏對兒童就醫需求的考量。近年來大型醫療院所雖然陸續成立兒童專門醫院，但多為遊樂設施之規劃，顯少針對診間空間與使用者情境進行研究。如能消除兒童的恐懼心理，可提升醫護形象並且改善醫病關係，也改變醫療院所在孩童腦中不愉悅的印象。本研究探討在兒童就診空間的診療過程，藉由促進感官體驗以增進兒童就醫時的意願，使孩童以基本認知的狀態下使用產品，用以安撫兒孩童恐懼的心理、並穩定孩童的情緒，讓孩童不畏懼醫療院所並接受其環境及配合醫護人員治療。

本研究觀察醫護人員在兒童診間之作業及行為，分析兒童醫療項目之特色與限制，在研究初期階段，以醫護專業人士訪談方式，探討就醫行為過程並發掘設計需求，並設計實作、製作模型加以試驗與評估，藉此深入探討目標族群學齡前兒童使用前後經驗之差異性。本研究成果可應用在診療輔助上，使得醫療行為模式可依孩童個別的特性去調整，以搭配互動式診療過程，可作為日後醫療院所空間情境規劃的參考依據，使孩童在醫療院所中能體驗愉悅的就診過程。

The hospital is a horrible and terrible place for many preschoolers. The domestic hospitals and clinics used to arrange adult medical treatment space and environment, and they are less concerned about children''s medical treatment. For the past years, large hospitals have continuously set up specialized children''s hospitals, but they mostly set up recreational facilities, and rarely research on the user situation of space in the hospitals and clinics. This research aims to eliminate children’s fears, and improve the relationship between doctors and patients, also change the unpleasant impressions of children in the hospital.
By exploring the process of diagnosis and treatment. By promoting sensory experiences to increase children’s willingness to accept treatment, in basic knowledge of children who are allowed to use products. Let children not fear in the hospital and cooperate with medical professionals. In the early stage of the study, the operation and behavior of medical situation are observed to analyze the features and limitations of children’s medial programs followed by interviewing medical professionals. Requirements are identified through exploring the process of diagnosis and treatment and used to propose three medical assistance device designs. Assessment of those proposed designs are also executed to examine the reaction of pre-school children through on-site simulation. Results of the study can be applied to the medical assistance, so that the medical process can be adjusted to the individual characteristics of the child with interactive treatment process. A pleasant experience in hospitals or clinics for pre-school children during their medical treatment can then be expected.