英文摘要 |
Factory tourism has been growing fast in the domestic market in recent years, and many tourist factories have established innovative and diversely themed experience curriculum; course experiences have become an indispensable element for customers when they visit a tourist factory. It is also common, however, to experience a poorly designed course, as it may be a formality, or be uneven in quality experience, or fail to convey the characteristics of the tourist factory. A poor experience in a class is not only related to the attributes of the tourist factory, as low willingness to participate means that the customers will leave with a negative impression. This research study is based on theoretical experiential marketing and learning, and investigates curriculum design strategies of domestic factory tourism. Through the choice of factory tourism experiences that possess a rich historical background and that can successfully find suitable elements which are related to corporate culture, this study determines whether these experiential curriculum courses can help consumers learn about the business of the factory that are visited, and if other development is possible. This study is an in-depth analysis of the factory tour experience process, and an investigation into the curriculum design strategy of the factory tour. In order to better understand this industry, the research data for this study was obtained through in-depth interviews and focus groups. This data was then used to clarify artistic cultural factory tour experiential curriculum design, and analyzed to offer new and innovative curriculum design strategies. The focus group method was used to obtain information from consumers to better understand tourism factory activities participation preferences. The related activities were analyzed to understand how consumer gained real benefits from different learning experiences. The aim of the research was as follows: (1) understand how factory tourism transforms both the industry-related technology and culture, and how the experiential curriculum can be specifically related to the features of the industry it represents. (2) Understand how the design of the factory tourism course content contributes to learning effectiveness, as this information is necessary to investigate preferences of the different background of life consumer. The results of this research can be summarized into three points as follows: (1) dividing the consumers into different target groups within the design strategy helps to bring relevant concepts and characteristics of the business to the consumers, and so is a more stimulating experience for them; this in turn increases the consumers’ willingness to participate in the tourist activities. (2) Making a complete and practical rich corporate experience incorporating the local culture and artistry as a strategy for the design; by conforming to consumers’ preferences, this strategy increases the possibility of consumer revisiting the same factory tour again. (3) Creating a variety of new experiences which are promoted the consumer every visit so that the strategy is to create a new and unforgettable experience every time, which the consumer feels is amazing. This will increase the consumer participation willingness, as well the number of overall visitors on the factory tour. The reputation of the factory’s brand will also be enhanced. This study proposes a curriculum design model and program, with effective tactics for the implementation of an experiential curriculum for factory tourism. Although domestic tourist factory development is flourishing, discussions and investigations into the class design experience still need development; there are still many issues that need to be explored further, as this present study only investigates the classroom experience by analyzing tourist factory curriculum design strategies. This study can be used as a reference for future research in tourist factory experience class design strategies. |